Vulnerability reports and disclosures

Vulnerability reports and disclosures

Report, disclose, and track vulnerabilities in Upbound products responsibly.

Report, disclose, and track vulnerabilities in Upbound products responsibly.

Upbound believes effective disclosure of security vulnerabilities requires mutual trust, respect, transparency and common good between Upbound and Security Researchers. Together, our vigilant expertise promotes the continued security and privacy of Upbound customers, products, and services.

Security Researchers

Upbound accepts vulnerability reports from all sources such as independent security researchers, industry partners, vendors, customers and consultants.
Upbound defines a security vulnerability as an unintended weakness or exposure that could be used to compromise the integrity, availability or confidentiality of our products and services.

Scope

Upbound recommends that security researchers share the details of any suspected vulnerabilities across any asset owned, controlled, or operated by Upbound
(or that would reasonably impact the security of Upbound and our users) using the web form below. The Upbound Security team will acknowledge receipt of each
vulnerability report, conduct a thorough investigation, and then take appropriate action for resolution.

This policy applies to any digital assets owned, operated, or maintained by Upbound, including public facing websites.

Our Commitment to Researchers

What We Ask of Researchers

  • Trust. We investigate and remediate issues in a manner consistent with protecting the safety and security of those potentially affected by a reported vulnerability.

Vulnerability Reporting

  • Respect. We request that researchers make every effort to avoid privacy violations, degradation of user experience, disruption to production systems, and destruction of data during security testing.

  • Transparency. We request that researchers provide the technical details and background necessary for our team to identify and validate reported issues, using the

form below.

  • Common Good. We request that researchers act for the common good, protecting user privacy and security by refraining from publicly disclosing unverified vulnerabilities until our team has had time to validate and address reported issues.

Vulnerability Disclosure Philosophy

Upbound's Vulnerability Disclosure Policy

  • Trust. We maintain trust and confidentiality in our professional exchanges with security researchers.

  • Respect. We treat all researchers with respect and recognize your contribution for keeping our customers safe and secure.

  • Transparency. We will work with you to validate and remediate reported vulnerabilities in accordance with our commitment to security and privacy.

  • Common Good. We investigate and remediate issues in a manner consistent with protecting the safety and security of those potentially affected by a reported vulnerability.

Upbound's Vulnerability Disclosure Policy

Upbound's Vulnerability Disclosure Policy

Submission form

Submission form

All fields are required unless marked optional.

All fields are required unless marked optional.

Start Building Autonomous Infrastructure Today

Trusted by 1,000+ organizations and downloaded over 100 million times.

Start Building Autonomous Infrastructure Today

Trusted by 1,000+ organizations and downloaded over 100 million times.

Start Building Autonomous Infrastructure Today

Trusted by 1,000+ organizations and downloaded over 100 million times.